Category: Repairs

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Repairs

What Makes Patio Furniture Repair a Smart Long-Term Choice 

patio-furniture-repair-ackerman-and-sons

Outdoor furniture doesn’t stay pristine forever. Years of sun, rain, and frequent use will eventually wear down even the most durable pieces. Fading, rust, weakened frames, and worn-out fabric are all signs of damage that shouldn’t be ignored. While replacing your set is always an option, patio furniture repair offers a more practical, long-term solution.

Choosing to restore your existing furniture helps preserve its structure and style while avoiding the high cost of completely starting over. Repairing furniture also keeps it out of your local landfill. It’s a smart way to protect your investment and keep your outdoor space looking polished season after season.

Renewing Faded and Worn Fabrics

Most outdoor furniture is upholstered with UV-resistant materials like solution-dyed acrylic or olefin. These fabrics are designed to handle sun, moisture, and daily use, but over time, exposure will still take a toll. Fading, fraying, and thinning are clear signs that the fabric is no longer performing as it should.

When wear reaches this stage, the fabric needs to be fully replaced. Especially for certain pieces like sling chairs, which rely largely on fabric for both comfort and support. This involves removing all existing material and recovering the piece with new outdoor-grade upholstery and high-quality foam. While some people prefer to keep the original look, this service also offers a chance to choose a new color or pattern without sacrificing durability.

Protecting and Refinishing Metal Frames

Metal patio furniture offers strength and timeless style, but it’s vulnerable to rust and corrosion when exposed to moisture. Over time, small areas of surface rust can spread, leading to discoloration and compromised stability.

Refinishing these items includes removing the rust, treating the frame, and applying a new, durable protective powder coating. The process prevents further deterioration and restores the piece’s original finish. It also adds an extra layer of weather resistance, extending the usable life of the furniture.

Replacing Aged and Damaged Strapping

Strap-style outdoor furniture often holds up well, but the strapping can sag, crack, or discolor over time. When the frame is still in good shape, re-strapping is a smart, cost-effective option. We remove worn straps and install new ones matched in color, spacing, and tension—restoring both support and appearance without replacing the entire piece. 

Re-strapping helps preserve the structural integrity of the furniture by restoring proper tension and support. Loose or sagging straps can affect comfort and usability, especially over time. With new strapping in place, the furniture feels sturdy and reliable again.

Reinforcing Frame Stability and Functionality

Loose joints, unsteady legs, and shifting components are all signs that a furniture frame needs attention. These issues are common after years of outdoor use, especially if the furniture has been moved frequently or stored improperly.

Professional patio furniture repair includes assessing each joint and support structure, tightening connections, and reinforcing weak areas. This process returns stability to wobbly chairs and uneven tables.

Preserve Your Patio Furniture with Repairs from Ackerman & Sons

At Ackerman & Sons, we bring expert repair and restoration services to your patio furniture, helping you extend its lifespan and maintain its beauty. Whether you’re looking for re-strapping, sling patio chair repair near you or need other outdoor furniture repairs, our team handles every detail to make sure your furniture performs well and looks great throughout the seasons. From structural repairs to refreshing finishes, we deliver solutions that meet your needs and keep your outdoor space inviting. We take pride in our craftsmanship, ensuring that your furniture stays functional and attractive with minimal hassle and no need for expensive replacements.

Contact us today for a ballpark estimate and restore the look and functionality of your outdoor furniture.

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Repairs Uncategorized

Be Ready for Summer with Outdoor Furniture Repair in Denver 

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There’s something undeniably special about outdoor furniture. It transforms your patio or backyard into a welcoming space where friends gather for barbecues, families enjoy outdoor dinners, and quiet moments are spent soaking in the sun. The right furniture not only enhances your outdoor experience but also adds value to your home. However, as the seasons change, wear and tear can take a toll on even the best-quality outdoor pieces. This is where professional furniture repair in Denver becomes essential. Addressing necessary repairs before the warm Colorado weather arrives ensures your furniture is ready for enjoyment when the time comes.

Why Timely Repairs Matter

Taking the initiative to repair your outdoor furniture before summer hits is paramount for a few reasons. First, the harsh winter months can be particularly hard on outdoor pieces, exposing them to snow, ice, and fluctuating temperatures. This exposure can lead to rust, fading, and structural weaknesses that may go unnoticed until it’s too late.

Additionally, for homeowners with vintage or high-quality outdoor furniture, repairs often present a more economical choice compared to replacement. This is especially true for well-crafted pieces that have stood the test of time. Replacing them isn’t just costly; it also means losing out on the unique character and charm these pieces bring to your outdoor space.

Types of Repairs to Consider

At Ackerman & Sons, we specialize in various outdoor furniture repair services designed to restore your pieces to their original glory. Here’s a closer look at some repairs we offer:

  • Powder Coating: When metal furniture begins to chip or rust, powder coating provides a durable finish that protects against further damage. This method not only enhances the look of your furniture but also extends its lifespan, making it an excellent investment. Plus, there are countless colors so you can personalize the look of your furniture.
  • Frame Repairs: Over time, even the sturdiest frames can develop issues. Whether it’s a cracked leg or a bent arm, we have the skills and experience to address these issues effectively, ensuring your furniture remains safe and functional.
  • New Cushions and Foam: Old, sagging cushions can significantly affect comfort. By replacing the cushions and foam, you can rejuvenate your outdoor seating and provide the comfort you and your guests deserve. Choosing the right fabric can also add a pop of color or style to your outdoor setting. We carry outdoor fabrics from Sunbrella and other manufacturers who specialize in outdoor fabrics.
  • New Slings and Straps: If your furniture includes sling seating, continuous use can lead to tears or fading. Replacing slings and straps not only revitalizes the appearance but also reinforces safety, preventing accidents caused by compromised seating. Maintaining sturdy slings is essential for a secure and enjoyable outdoor experience. We carry a wide variety of colors and patterns to help create a custom look or match other existing pieces in your collection.

Why Choose Professional Furniture Repair in Denver

Opting for professional furniture repairs in Denver offers numerous benefits. Our team’s expertise ensures that repairs are carried out to the highest standards, preserving the integrity and beauty of your furniture. We understand the unique challenges that come with outdoor pieces, from weather exposure to material degradation.

Furthermore, we provide transparent ballpark estimates, which makes it easy for you to budget your repairs. Our goal is to work closely with you to develop a plan that fits your needs and timeline.

Get Started with Your Outdoor Furniture Repair Today

There’s a real joy that comes from having a beautifully maintained outdoor area. When family and friends gather around your patio, you want to showcase the best of what you have. Investing time and resources in furniture repair in the Denver and front range –area enhances your enjoyment plus elevates the aesthetic of your outdoor environment.

Don’t let the summer sneak up on you! Preparing your outdoor furniture with timely repairs will make certain that your space is ready for relaxation and enjoyment. At Ackerman & Sons, we pride ourselves on delivering high-quality repairs that combine craftsmanship and care. Whether you have vintage pieces that hold sentimental value or modern furniture that reflects your style, our services can help restore them to their best condition.

If you’d like to get a ballpark estimate for outdoor furniture repair near you, reach out to us today.

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Refinishing Repairs

The Climate’s Effect on Wood Furniture Repair and Maintenance 

Furniture refinishing in Denver, Colorado

When choosing wood furniture, many are focused on its visual appeal and the quality of workmanship. Yet, an equally important aspect to consider is the significant impact that climate has on the durability and resilience of wood pieces. In areas like Colorado, known for its harsh sunlight, fluctuating humidity, and drastic temperature changes, recognizing how these factors affect wood furniture is vital for ensuring its longevity. Additionally, being aware of wood furniture repair options can help address any issues that arise from environmental stressors, further extending the lifespan of your pieces.

Colorado’s Unique Climate

Colorado’s breathtaking landscapes come with a distinct and diverse climate that poses unique challenges for wood furniture. The state’s high altitude and varying environments can create conditions that require special considerations and care for wooden pieces.

Sun Exposure and UV Radiation

One of the most significant factors impacting wood furniture in Colorado is the elevated UV radiation due to its high elevation, with many places situated above 5,000 feet. For every 1,000 feet, UV exposure increases by 8-10%, so many areas in the state are at risk of accelerated fading and discoloration in their wood furniture finishes. Prolonged exposure to UV rays can cause protective finishes—such as varnishes and stains—to break down, resulting in a chalky appearance. Furthermore, certain hardwoods—like oak and cherry—can become brittle and prone to splitting under such intense sunlight.

Effects of Low Humidity

Colorado’s semi-arid climate results in low humidity levels, especially during winter months when central heating is in heavy use. The relative humidity can drop below 20%, causing wood to lose moisture rapidly. This results in physical changes like shrinkage, surface checking, and warping. Wood’s cellular structure, which relies on a certain moisture content to maintain its shape, can cause significant alterations in both aesthetics and durability.

Temperature Fluctuations

Frequent temperature variations also impact wood furniture in Colorado rooms and homes. The temperature can regularly swing dramatically between day and night, particularly in mountainous regions. As temperatures fluctuate, wood expands when heated and contracts when cooled. This constant cycle can weaken joints and adhesives, leading to structural problems over time. Untreated joints may become loose, and glue seams can fail, which compromises the furniture’s longevity.

Acclimating Furniture from Humid Climates

For homeowners transitioning wood furniture from more humid environments to Colorado, careful acclimatization practices are paramount for preserving the integrity and visual appeal of the pieces. This is true for historic pieces and new pieces that originated in warm, humid climates.

Monitoring Humidity Levels

Investing in a hygrometer is an excellent way to keep track of indoor humidity levels, which is a great way to protect wood furniture. Ideally, wood preservation requires maintaining a relative humidity range of 30-50%. During dry months, utilizing a humidifier can play a key role in stabilizing humidity levels within your home. This proactive approach not only helps to mitigate potential damage from excessive dryness but also safeguards the sturdiness and aesthetics of your wooden pieces.

Consistent Maintenance and Professional Care

Maintaining wood furniture is essential for preserving its appearance and structural integrity, especially in Colorado’s challenging climate. Regular maintenance practices, such as gentle dusting with a lightly damp cloth and the use of suitable cleaning products, help sustain the finish. Cleaning products shouldn’t leave behind a waxy finish. Additionally, applying a wood conditioner periodically replenishes moisture and creates a protective barrier against environmental elements. However, it is equally important to recognize when assistance from a craftsman is needed. If your wood furniture starts to show signs of deterioration—such as substantial scratches, fading, or structural damage—it’s wise to consult professional wood furniture experts.

When to Seek Professional Wood Furniture Repair & Refinishing

While minor issues can often be resolved on your own, serious concerns, such as deep fissures or severe structural problems, typically require skilled wood furniture repair and refinishing services.

When faced with serious issues like significant warping, deep cracks, or compromised structural strength, contacting our craftsmen is highly advised. Our specialized skills, knowledge of materials, and access to advanced repair tools and techniques can restore your furniture effectively. This ensures the pieces are resilient against Colorado’s climatic challenges.

Choose Ackerman & Sons for Exceptional Wood Furniture Services

At Ackerman & Sons, we value the sentimental aspects of your furniture and are committed to expert craftsmanship. Our family-owned business is well-acquainted with Colorado’s unique climate, which can lead to rapid moisture loss from wood, causing cracks and warping. We specialize in restoring heirlooms, utilizing techniques that combat low humidity and intense sunlight. Whether you need refinishing or repairs, our dedicated team provides personalized care to keep your treasured items functional and beautiful.

For furniture repairs and wood refinishing near you, rely on Ackerman & Sons to revive and protect your furniture for generations. Get your ballpark estimate today.

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Repairs

Furniture Repairs: Catching Issues Before They Escalate 

Refinishing a chair leg: furniture refinishing services in Denver, Colorado

Every piece of furniture tells a story, from the dining table where family meals are shared to the armchair that cradles us after a long day. However, as time passes, wear and tear can take their toll. Getting furniture repairs handled promptly can extend the life of cherished items. In this blog, we will delve into common furniture problems — the signs to watch out for — and how catching them early can make a world of difference.

Spotting Loose Joints

Loose joints in dining room chairs are a common issue that you might come across. When you notice a chair wobbling or creaking, it may be a good indication that the joints require attention. Loose joints can compromise the chair’s stability and can lead to a complete break if not properly repaired sooner rather than later. And while shaky furniture may cause annoyance, it also puts you at risk of harm should it break.

Signs to Watch For

  • Increased movement or squeaking sounds when sitting on the chair.
  • A noticeable gap between the joints that indicates separation.

Addressing Scratches and Dents

Accidental scratches, dents, and marks on furniture are quite common, especially on wooden surfaces. While they may seem merely cosmetic, ignoring these imperfections for too long can lead to larger issues over time. Scratches can expose the wood to moisture and dirt, leading to potential damage and structural integrity loss that require extensive wood furniture repair and refinishing work.

Signs to Watch For

  • Difficulty sliding in and out, which could signal misalignment.
  • Missing or loose drawer glides.
  • Gaps when closed, showing that the drawer is not sitting properly.

Paying attention to these issues and seeking expert furniture repairs can save you from the annoyance of dysfunctional drawers in the future. 

Fixing Casters Before They Fail

Casters help make moving furniture seamless, but they can often become ineffective or even break over time. Missing, broken, or worn-out casters can not only hinder your furniture’s mobility but also cause potential scratches on your floors or create hazardous situations.

Signs to Watch For

  • Unusual noises when moving your furniture.
  • Difficulty rolling or wobbling castors.

By addressing these issues before they escalate, you will experience smoother furniture repositioning without the risk of floor damage or possible safety concerns

Tackling Loose Veneers

Loose veneers can be a subtle sign of impending issues. Whether it’s on a wooden table, chair, bed, or a cabinet, loose, peeling or lifting veneers, can negatively impact the integrity of the underlying wood and overall appearance of the furniture.

Signs to Watch For

  • Edges that feel loose to the touch.
  • Visible gaps or areas where the veneer is starting to lift or peel.
  • Missing veneer, which can lead to bigger issues.

Prompt wood furniture repair can keep your pieces looking pristine and ensure that their structural integrity remains intact.

Identifying Worn-out Foam

Over time, upholstered pieces can lose their shape and support due to foam breakdown. Recognizing when your furniture is in need of upkeep can prevent the issue from escalating, leading to discomfort or an unattractive appearance.

Signs to Watch For

  • Cushions that sink too deeply when sat on.
  • Foam that’s softer at the front compared to the back.
  • Visible gaps between the upholstery and the foam.

If your upholstery is still in good condition but your foam is showing signs of use, new, higher-quality foam can help your furniture look and function like new. Taking care of foam deterioration early on can help make certain that your furniture remains inviting and comfortable.

Save Your Pieces from Ruin with Furniture Repairs

Being proactive about your furniture care can save you time and money in the long run. At Ackerman & Sons, we believe that addressing early signs of wear and tear is crucial to preventing costly repairs or replacements to the important pieces in your home. Our commitment to excellence, trustworthiness, and dependability makes us the go-to for furniture repair and upholstery near you.

With a lineage dating back to 1895, our skilled craftsmen bring unparalleled quality and authentic knowledge to every project, ensuring that your furniture remains beautiful and functional for years to come. Regular check-ups and attentive maintenance are essential to keeping your furniture in great condition and serving as a central part of your home life. We also offer on-site repairs depending on the complexity of the project.

Stay vigilant for the signs of wear, and don’t hesitate to seek professional help at the first indication of trouble. Care for your furniture by maintaining it—let us help you preserve its beauty and functionality.

Contact us today for a ballpark estimate and see how we can tailor our services to meet your unique needs!

 

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Repairs

The Perks of Using On-Site Furniture Repair Near You 

Furniture repair, refinishing, and reupholstery in Denver, Colorado

Furniture is more than just a collection of objects; it tells a story, helps us connect, and creates a space that reflects who we are. However, over time, even the most cherished pieces can succumb to wear and tear. When it comes to repairing furniture, on-site services offer unique advantages. In this blog, we will delve into the perks of using on-site furniture repair near you, including convenience, types of repairs, and the enhancements offered through specialized programs like Ackerman & Sons’ Prime & Polish. 

When Are On-Site Repairs Most Beneficial

There are numerous scenarios where on-site services are beneficial especially when considering the scale and scope of the damage rather than just the size of the item. For instance, if you only need a minor touch-up for dings, dents, or scratches, having this done in the comfort of your own environment can quickly revive your pieces. For homeowners, these services are particularly advantageous for built-in furniture such as china cabinets or woodwork, pieces with minor finish damage or pet chews and scratches.

For commercial customers like offices, banks, and buildings with shared spaces like condos and hotels, on-site repairs can be a great option for furniture used daily that can’t be removed due to the disruption it would cause.

Getting furniture repair in-home or at your business is also ideal when you’re facing time constraints. The craftsmen can complete smaller jobs efficiently without taking your furniture off-site, which often requires more extended waiting periods.

Longevity and Maintenance

The longer we hold onto our furniture, the more important its maintenance becomes. Taking advantage of on-site furniture repair near you can prolong the life of your pieces significantly. Not only does regular maintenance make your furniture look better, but it also enhances functionality. When repairs are executed promptly, you can avoid more severe issues that might require costly solutions in the future.

Furthermore, on-site services allow your furniture to remain where it belongs — in your space. This familiarity and the lack of disruption contribute to a positive atmosphere and reduce the likelihood of you replacing it prematurely.

Types of Repairs Handled On-Site

On-site furniture repair can encompass various minor adjustments and touch-ups. Below are some common on-site services:

Minor Touch-ups

Dings and scratches are inevitable over time, but skilled craftsmen can easily restore the aesthetics of your furniture. They can fill in dents and adjust the sheen as necessary to make the damage almost unnoticeable.

Joint Tightening

Loose joints can compromise the structural integrity of your furniture, leading to further deterioration. On-site services often include injecting loose joints with appropriate adhesives to reinforce the stability of chairs, tables, and other wooden items.

What Can’t Be Repaired On-Site

While on-site furniture services can effectively address issues like minor scratches and surface cleaning, certain damages may be beyond repair. Extensive water damage often compromises the structural integrity of the furniture, making it difficult to restore. Additionally, heat damage can warp or permanently alter materials beyond salvaging. For significant gaps, deep scratches, or severe structural issues like broken frames, a comprehensive workshop repair may be necessary to ensure safety and durability. 

Certain items are also better handled in our workshop such as tabletops. That’s because some projects, like refinishing, serious break repairs, or new upholstery require specialized tools, heavy machinery, or regulated chemicals, and are better suited for a workshop environment. 

Our Prime & Polish Program: Elevating On-Site Service

For those seeking an enhanced on-site experience, the Prime & Polish program from Ackerman & Sons truly stands out. This specialized service guarantees that your furniture receives the utmost care and attention it deserves. The Prime & Polish program offers scheduled maintenance sessions specifically tailored for furniture in commercial spaces, ensuring that essential items remain in optimal condition over time. This proactive maintenance approach not only helps in preserving the aesthetic appeal of your furnishings but also leads to significant advantages such as reduced maintenance costs and an extended lifespan of your furniture. These benefits are especially compelling for organizations that depend on their furnishings to create inviting and functional environments for both employees and clients. By investing in the Prime & Polish program, businesses can ensure their furniture continues to contribute positively to the overall experience of their space.

Choose Ackerman & Sons for On-Site Furniture Repair Near You

Opting for Ackerman & Sons’ on-site furniture repair services offers tremendous advantages, combining convenience with expert craftsmanship. Our Prime & Polish program, along with our tailored services, ensures that both residential and commercial clients receive dedicated attention.

Investing in our specialized touch-ups not only enhances the aesthetic appeal of your furniture but also strengthens its durability and functionality. Our experienced craftsmen, rooted in tradition since 1895, guarantee quality results and meticulous care for your cherished pieces.

Start with a ballpark estimate if you’re interested in on-site furniture repair near you send us a photo to see if your project can be completed on-site.

 

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Repairs Uncategorized

DIY vs Professional Rocking Chair Repair Near You: What’s Best?

Furniture repair and restoration in Denver, Colorado

Rocking chairs hold a special place in many hearts. They evoke feelings of comfort, nostalgia, and relaxation. Whether passed down through generations or purchased brand new, rocking chairs are a beloved piece of furniture in numerous households. However, over time, wear and tear can take a toll on even the sturdiest of rocking chairs. When it comes to repairing a well-loved rocking chair, the decision between DIY and professional repair can be a tough one. While some may be tempted to tackle these repairs on their own, there are distinct advantages to seeking professional rocking chair repair near you. 

DIY Rocking Chair Repair: Tempting, But Risky

The allure of fixing things yourself is understandable. DIY projects can be fun, rewarding, and cost-effective. However, when it comes to repairing a rocking chair, the DIY approach may not always be the best choice. Here’s why:

  • Lack of Expertise: Rocking chair repair requires specialized knowledge and skills. Without the proper training and experience, you may end up causing more harm than good. A seemingly simple repair can quickly turn into a complicated mess if not executed correctly.
  • Safety Concerns: The safety of you and your loved ones should always come first. Attempting to repair a rocking chair without the necessary tools or expertise can result in injuries or accidents. A broken chair leg or a collapsed seat can lead to falls or other mishaps.
  • Potential Damage: Your rocking chair is a valuable piece of furniture, both sentimentally and monetarily. DIY repairs gone wrong can diminish its value and aesthetics. Improperly fixed joints, weak spindles, mismatched finishes, or visible glue marks can detract from the chair’s beauty and charm.
  • Time and Effort: DIY projects require a great deal of time, effort, and patience. Repairing a rocking chair on your own may take longer than expected, leading to frustration and incomplete results. Choosing professional furniture repairs near you can save you time and hassle by getting the job completed quickly and effectively.

Professional Rocking Chair Repair: A Wise Investment

Now, let’s consider the benefits of hiring a professional rocking chair repair service. While DIY may seem like a cost-effective option, investing in expert repair can actually save you time, money, and headaches in the long run. Here’s why repair services may be the best choice for you:

  • Expertise and Experience: Professionally trained craftsmen have the knowledge, skills, and experience to assess and address any issues with your rocking chair effectively. They understand the intricacies of chair construction and can provide tailored solutions to restore your chair to its former glory.
  • Quality Craftsmanship: When you enlist the services of a skilled repair team, you can expect high-quality craftsmanship and attention to detail. From repairing structural damage to refinishing wood surfaces, professionals take pride in their craft and strive for perfection in every job.
  • Safety Assurance: Craftsmen prioritize safety in every aspect of their work. They use the right tools, materials, and techniques to ensure that your rocking chair is structurally sound and stable. You can rest assured that your repaired chair is safe for you and your family to use.
  • Value Preservation: Your rocking chair is more than just a piece of furniture; it’s a cherished possession. Skilled repair not only restores the functionality of your chair but also preserves its aesthetic appeal and value. By entrusting your chair to trained craftsmen, you can maintain its beauty and integrity for years to come.
  • Convenience and Peace of Mind: Hiring a skilled rocking chair repair service saves you time, effort, and stress. You can sit back, relax, and let the experts take care of all the repairs. With professional help, you can enjoy peace of mind knowing that your rocking chair is in good hands.

Find Expert Rocking Chair Repair Near You at Ackerman & Sons

Are you in need of expert rocking chair repair services that prioritize quality and tradition? Ackerman & Sons is a furniture workshop dedicated to using techniques that have been passed down through five generations in order to provide high-quality rocking chair repair near Denver. When it comes to repairing your beloved rocking chair, our process is designed to ensure clear communication and set accurate expectations, though actual timelines may vary based on our current workload.

The journey to restoring your rocking chair begins with a detailed, written estimate, providing transparency and clarity from the start. If any adjustments to the price are needed during the process, we make sure that you are promptly notified, keeping you informed every step of the way.

We account for the piece’s age, the species and condition of the wood, and your goals to inform our repairs. A member of our team can also help you select the perfect fabric and color for upholstery along with the finish, if needed, ensuring that every detail meets your specifications and vision for your cherished rocking chair.

Choosing Ackerman & Sons for your rocking chair repair means entrusting your beloved piece to seasoned craftsmen dedicated to delivering exceptional results. With our expertise, attention to detail, and commitment to quality, you can trust that your rocking chair will be in good hands. Don’t settle for subpar repairs, opt for Ackerman & Sons for a repair experience like no other.

Get your repair project rocking with a ballpark estimate.

 

 

 

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Repairs

Moving Damage Happens. Here’s What to Know.

Reupholstery in Denver, Colorado

Moving can be stressful – especially on your furniture.

Moving can be an exciting time. When your move includes working with a moving company, there are a few things to know to help keep stress levels low.

Moving companies do their best to transport your furniture and belongings safely from one location to the next. Things don’t always go exactly as planned.

If your furniture is damaged as part of a professional move, there are things to know to help impact your outcome.

4 tips to know when your belongings are damaged in a move.

  1. The first step is to file a moving claim with the moving company. Many homeowners think the first step is to gather repair. This is understandable but a little misguided. Claims can take several weeks to months to be resolved. We recommend filing a claim as your first step.
  2. Do not throw anything away or repair anything yourself. For anything that’s dangerous, such as broken glass, do your best to contain the damaged piece and loose remnants safely. Keep all materials on hand until a claim is filed and all necessary information has been gathered by the moving company and their partners.
  3. When asked about the value of an item, simply state what you paid for it originally. If the piece was handed down to you or of unknown origin, leave the value field blank. Do not guess at a value or inflate the original cost.
  4. When asked about the claimed amount, simply state, “repair to my satisfaction”.  Placing a dollar amount in the claim field assigns a dollar amount that will be used to adjust your claim. Adjusting is the insurance or moving company’s attempt to spend as little money as possible repairing or replacing your valued items.

If you can, choose a professional repair company.

You can suggest that Ackerman’s do the claim inspection for you. We have been handling moving and insurance claims for 40 years. We are on all of the main moving companies databases for this type of work. When you file your claim with the moving company, they assign a third party company to inspect your claim.  This process is carried out by a company like ours who verifies that the damage was incurred during transit and that the items were not previously damaged or repaired.

There are many companies that do this work. Most of them do not specialize in furniture. This is not what you want when you have valued pieces that you want repaired properly.  In fact, many times these inspection companies simply hire us to repair the items either way.

40 years in moving claims inspections & furniture repairs

Wood furniture repair in Denver, Colorado

Next steps and what you need to know.

After you file your report, the moving company makes a decisions on your claim. Decisions may include the following actions:

  • Settle with you for cash for all repairs and allowances. Once you deposit their settlement check, your claim is closed and there is no recourse.
  • Assign a repair and restoration company like Ackerman’s to take care of all repairs and damage. All associated charges are billed directly to the moving company.
  • A combination of the above – cash settle with you for missing or destroyed items and assign a repair/restoration company to further repair items.

This process can take anywhere from a few weeks to a few months – patience is key.

When you have additional questions, call us at 303-798-3220 or visit ackermans.com.